Return politicy

Return Policy

Effective Date: [Insert date of publication]

This Return Policy applies to all purchases made through our online store operated by NMMA COMPANY, located at 1209 Mountain Road, Albuquerque, NM, USA.

1. Right of Withdrawal

You have the right to withdraw from your purchase and return your item(s) within 14 days from the date you received your order, without providing any reason.

To exercise this right, you must notify us by email at:
📧 desk.store.contact@gmail.com

2. Conditions for Returns

To be eligible for a return:

  • The item must be unused, unwashed, and in the same condition as when received.

  • It must be returned in its original packaging, with all original tags and accessories.

  • Proof of purchase (order confirmation or receipt) must be provided.

We reserve the right to refuse returns that do not meet these conditions.

3. Return Process

Once your return request is received and approved, you will be provided with the necessary return instructions.
Please do not send back any product without prior approval.

All returns must be sent to:
NMMA COMPANY
1209 Mountain Road
Albuquerque, NM, USA

4. Refunds

After we receive and inspect your returned item(s), we will notify you by email of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe.

Please note that shipping costs are non-refundable.

5. Return Shipping Costs

Unless the return is due to a defective or incorrect item sent by us, the customer is responsible for the return shipping costs.

6. Contact Information

For any questions regarding this Return Policy or to initiate a return, please contact us at:
📧 desk.store.contact@gmail.com