Shipping Policy

Shipping Policy – Airwayox®

This Shipping Policy applies to all orders placed on the official Airwayox® website, operated by NMMA COMPANY, 1209 Mountain Road Pl, Albuquerque, New Mexico 87110, USA.


1. Processing Time

  • Orders are processed and shipped within 1–3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.


2. Delivery Time

  • Standard delivery time is 5–7 business days, depending on your location.

  • Delivery times are estimates and may vary due to customs, weather conditions, or carrier delays.


3. Shipping Costs

  • Shipping fees are calculated at checkout based on destination and order size.

  • Free shipping may be offered during promotions or above a certain order value (when applicable).


4. Tracking Orders

  • Once your order has shipped, you will receive a tracking number by email.

  • You can track your package using the link provided.


5. International Shipping

  • We ship worldwide. However, delivery times may vary by country.

  • Customers are responsible for any customs duties, VAT, or import taxes applied in their country.


6. Lost or Damaged Packages

  • If your order is lost in transit or arrives damaged, please contact us within 7 days of delivery at desk.store.contact@gmail.com with your order number and photos (if applicable).

  • We will work with the carrier to resolve the issue, either by reshipping your order or issuing a refund.


7. Contact Us

For any shipping-related questions, please contact our support team:
📧 Email: desk.store.contact@gmail.com
🏢 Address: NMMA COMPANY, 1209 Mountain Road Pl, Albuquerque, NM 87110, USA