Shipping Policy
Shipping Policy – Airwayox®
This Shipping Policy applies to all orders placed on the official Airwayox® website, operated by NMMA COMPANY, 1209 Mountain Road Pl, Albuquerque, New Mexico 87110, USA.
1. Processing Time
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Orders are processed and shipped within 1–3 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
2. Delivery Time
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Standard delivery time is 5–7 business days, depending on your location.
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Delivery times are estimates and may vary due to customs, weather conditions, or carrier delays.
3. Shipping Costs
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Shipping fees are calculated at checkout based on destination and order size.
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Free shipping may be offered during promotions or above a certain order value (when applicable).
4. Tracking Orders
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Once your order has shipped, you will receive a tracking number by email.
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You can track your package using the link provided.
5. International Shipping
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We ship worldwide. However, delivery times may vary by country.
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Customers are responsible for any customs duties, VAT, or import taxes applied in their country.
6. Lost or Damaged Packages
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If your order is lost in transit or arrives damaged, please contact us within 7 days of delivery at desk.store.contact@gmail.com with your order number and photos (if applicable).
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We will work with the carrier to resolve the issue, either by reshipping your order or issuing a refund.
7. Contact Us
For any shipping-related questions, please contact our support team:
📧 Email: desk.store.contact@gmail.com
🏢 Address: NMMA COMPANY, 1209 Mountain Road Pl, Albuquerque, NM 87110, USA